Plan: All plans
Role: Owner ✧ Admin ✧ IT Manager
Recruit & retrain.ai integration connects Recruit’s Applicant Tracking System (ATS) with retrain.ai’s AI-powered candidate matching platform, enabling seamless data synchronization and automation of key recruitment workflows.
Use AI to match candidates more effectively based on skills and job requirements.
Keep your candidate and position data in sync without manual effort.
Gain deeper insights into candidates’ skills and potential through retrain.ai’s analytics.
💡Tip: Learn more about working with sourcing apps in Recruit.
Before getting started
Retrain.ai account administrators can configure their account for integration with Recruit.
Configure integration
From your avatar at the top right, navigate to Settings > Process > Integrations.
Scroll to Sourcing Tools and find retrain.ai.
Click Integrate.
Select which positions retrain.ai will have access to: All, all non-discreet, or only published positions, and click Allow access.
Click Copy API key and Save.
Navigate to https://app.retrain.ai/ and log in with your retrain.ai credentials.
Go to Settings > Integrations > API authentication.
Paste the API Key from Recruit and Save.
Restrict access to discreet positions
In Recruit, find the retrain.ai integration in Settings > Process > Integrations page.
Hover over the ✅ Authorized button and click Edit.
Select All non discreet positions from the dropdown and Save.
FAQ
Why aren’t my positions appearing in retrain.ai?
Why aren’t my positions appearing in retrain.ai?
Positions that are not open in Recruit are automatically archived in retrain.ai. Check the Archived section on the positions page, and reopen or reactivate the position to move it back to the active list.
Why aren’t my updates appearing in retrain.ai?
Why aren’t my updates appearing in retrain.ai?
Changes to positions or candidates in Recruit may take time to show in retrain.ai. The update frequency depends on your customer agreement. If you don’t see updates right away, wait for the next scheduled sync before troubleshooting.
Why are some candidate skills missing in retrain.ai?
Why are some candidate skills missing in retrain.ai?
Skill extraction depends on how the candidate’s CV is parsed. If the CV is an image or has complex formatting, some skills may not be recognized. Try using text-based CVs for better results, or manually review and adjust the candidate’s profile.
Have more questions? Contact us at support-ats@sparkhire.com